Terms of Service

These Terms of Service ("Terms") govern your access to and use of the FeedbackHQ website and service (the "Service"). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind it.

The Service

FeedbackHQ provides tools to collect, organize, and prioritize product feedback, and to publish a public roadmap and changelog. We may update, add, or remove features over time.

Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly of any unauthorized use. You must provide accurate information and be at least 16 years old.

Acceptable use

• Do not use the Service to violate any law or infringe others' rights.
• Do not upload malicious code or attempt to disrupt or gain unauthorized access to the Service.
• Do not post unlawful, abusive, or infringing content, or misuse others' personal data.

Your content

You retain ownership of the feedback, comments, and other content you submit ("Content"). You grant us a worldwide, non-exclusive license to host, display, and process your Content solely to operate and provide the Service. You are responsible for the Content you and your users submit.

Fees & billing

Paid plans are billed on the terms shown at pricing. Fees are charged in advance and are non-refundable except where required by law. We may change pricing with reasonable notice; changes apply to subsequent billing periods.

Intellectual property

The Service, including its software, design, and trademarks, is owned by us and our licensors and is protected by applicable law. These Terms grant you no rights to our intellectual property except the limited right to use the Service.

Third-party services

The Service may integrate with third-party tools (for example, via webhooks or API keys). Your use of those tools is governed by their own terms, and we are not responsible for them.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability arising out of or relating to the Service is limited to the amounts you paid us in the twelve months preceding the claim.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or to protect the Service. Upon termination, your right to use the Service ceases; certain provisions survive by their nature.

Governing law

These Terms are governed by the laws of the jurisdiction in which FeedbackHQ operates, without regard to conflict-of-laws rules. [Placeholder — counsel to specify the governing jurisdiction and dispute-resolution venue.]

Changes to these Terms

We may modify these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above; continued use after changes constitutes acceptance.

Contact

Questions about these Terms? Reach us via the contact section. See also our Privacy Policy.